Terms & Conditions

Agreement

By creating an account, buying a plan or booking a session with Koach Krob, you agree to these terms. A parent or legal guardian must create the account and agree on behalf of any athlete under 18.

Plans and credits

• Each plan grants a set number of session credits when payment is confirmed.
• One credit books one session of the matching type (group, private or virtual).
• Credits never expire while your account is open and do not have a cash value.
• Monthly plans add new credits on each renewal date until you cancel.

Booking and cancellation

• Sessions are booked into Koach Krob’s available hours for the athlete’s age group.
• You may cancel an upcoming session from your account page and the credit is returned immediately. Sessions in the past cannot be cancelled.
• Please give as much notice as possible so the slot can be offered to another athlete.
• If Koach Krob has to cancel for weather, illness or a facility issue, your credit is returned and the session can be rescheduled.

Cancelling a plan or account

Monthly plans can be cancelled at any time from your account page. Cancelling stops future renewals; you keep access and any remaining credits through the period you have already paid for. You can also close your account entirely, which cancels upcoming sessions and removes your profile. Payments already made are non-refundable except where required by law or where Koach Krob cannot deliver a paid session.

Payments

Prices are shown in US dollars and charged through our payment processor at checkout. Recurring plans are charged automatically on each renewal date until cancelled.

Conduct and safety

Athletes are expected to arrive on time, bring appropriate gear and follow coaching instructions and facility rules. Training involves physical activity and risk of injury; you confirm the athlete is medically able to participate and accept that inherent risk. Koach Krob may end a session or account for unsafe or disrespectful behavior.

Media

Training footage may be recorded for coaching feedback. Tell us in writing if you do not want an athlete’s image used in promotional content.

Changes

These terms may be updated; the date above reflects the latest version. Continued use of the site after an update means you accept the revised terms.